Here at world headquarters, there’s just Don, Lynnette, Jack, Brandy, April, Sam, Vanessa and Nina. We each have different roles. Basically, Don takes naps and adds to his sketchbooks each day. Lynnette and Jack do all the hard work that Don prefers to avoid. Brandy helps new ideas become new products. April folds and stuffs things that need to be folded and stuffed. Sam and Vanessa make sure that you hear about new products when we make them, A.K.A. marketing. And Nina helps answer all your questions and requests.
Don, Lynnette, Jack, and Brandy had the good fortune to work together for many years at the communications planning and design firm, ThoughtForm Inc. They are vastly more technically savvy than Don, so they fix it when the acrimonium isn’t syncing with the foggywebnet. April, Sam, Vanessa and Nina were all brought on a couple years later to help with the growing to-do list that comes with running a small business.
Incidentally, Lynnette and Jack are married. When we meet at their house, Lynnette makes the cookies and Jack makes the coffee. The rest of the team shows up empty handed and mooches off their hospitality.
Don is supposed to design new products and write and illustrate blogs. Without the help he gets from the team, there would be no Calamityware…zip. He would have given up the whole effort long ago. You'll find a mini-biography of Don here.
Lynnette takes care of accounting, taxes, insurance, inventory, importing, vendor management, and a vast amount of tedious paperwork. Lynnette also attends to some customer service issues. Basically, she's the boss.
Jack makes sure the online store works so orders go out fast. Jack’s a writer and designer who makes charming marketing materials, emails, packages, inserts, and videos. He also finds manufacturers, prepares production files, and coordinates suppliers, and helps Nina and Brandy with customer service issues. So busy!
Brandy heads up product development, and makes sure that the process runs smoothly from the time Don sketches a new design, through that product hitting our website. This can include anything from facilitating new product discussions, to finding someone to manufacture the product for us. She also may respond to a customer service issue or two when she has time.
Nina brings a special flair to handling customer service conundrums, which includes figuring out how to accommodate the odd requests we get and how to solve the peculiar problems that materialize. It is amazing how many things can go wrong each week. She copes with each exasperating puzzle with an astonishing level of patience and empathy.
April is a hard worker, meticulous, neat, organized, and a great quality control checker for the products she prepares for selling.
Sam and Vanessa ensure that the public are informed about Calamityware, our products, and any other nonsense we are getting up to. They help decide what pictures and videos you see, what emails are sent, what promotions to run, and anything else related to marketing.