Ha! Here at world headquarters, there’s just Don, Lynnette, Jack, Brandy, and April. We each have different roles. Basically, Don takes naps and adds to his sketchbooks each day and Lynnette, Jack, and Brandy do all the hard work that Don prefers to avoid. April folds and stuffs things that need to be folded and stuffed.
Don is supposed to design new products and write and illustrate blogs. Without the help he gets from Lynnette, Jack, Brandy, and April, there would be no Calamityware…zip. He would have given up the whole effort long ago. You'll find a mini-biography of Don here.
Lynnette takes care of accounting, taxes, insurance, inventory, importing, vendor management, and a vast amount of tedious paperwork. Lynnette also attends to some customer service issues. Basically, she's the boss.
Jack makes sure the on-line store works so orders go out fast. Jack’s a writer and designer who makes charming marketing materials, emails, packages, inserts, and videos. He also finds manufacturers, prepares production files, and coordinates suppliers, and helps Lynnette and Brandy with customer service issues. So busy!
Brandy brings her own flair to handling customer service conundrums, which includes figuring out how to accommodate the odd requests we get and how to solve the peculiar problems that materialize. It is amazing how many things can go wrong each week. Brandy copes with each exasperating puzzle with an astonishing level of patience and empathy. She babysits our social media channels and helps with a myriad of other tasks.
April is a hard worker, meticulous, neat, organized, and a great quality control checker for the products she prepares for selling.
Don, Lynnette, Jack, and Brandy had the good fortune to work together for many years at the communications planning and design firm, ThoughtForm Inc. They are vastly more technically savvy than Don, so they fix it when the acrimonium isn’t syncing with the foggywebnet.
Incidentally, Lynnette and Jack are married. When we meet at their house, Lynnette makes the cookies and Jack makes the coffee.